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A distributor AKANE AGENCY.co.Ltd.
Officer responsible Tomokazu Hasegawa
Postal code 101-0025
location Akane Building, Japan, 101-0025 Tōkyō-to, Chiyoda-ku, Kanda Sakumachō, 3 Chome
TEL 03-3851-2390
FAX 03-3851-2086
mail address braba@akane-net.com
ホームページ http://www.akane.co.jp/
Required fee other than item price
◆ Shipping setting 

  · Nationwide uniform 648 yen (tax included)
How to order
Internet order 
  Mail orders
Payment Method
◆ Bank transfer 

  The total payment is as follows. 
  [Product price: Total product price + shipping fee + transfer fee] 

  ◆ Credit card transaction
                            
Due date for payment
◆ Estimated: within 3 business days from order 
  * Because the payment deadline differs according to the payment method, please be careful. 

  ◆ About issue of receipt 
  We do not issue receipts at our shop.  Please note that the transfer statement will be a receipt.
Delivery time
◆ For custom-made products 

  After receipt of payment confirmation at our shop, delivery from around 2 weeks to 3 weeks will be a standard, but we will let you know the delivery date by e-mail if we late more than 3 weeks. 
  ◎ With regard to out of stock: stock arrival takes 1 to 3 months. 

  ◆ About new items and used items 

  We will ship within 5 days after payment is confirmed at our order, we will inform you of the delivery date by e-mail if we late more than 1 week. 
  ◎ About out of stock: In case of out of stock, we will inform you of the item handling destination by the arrival schedule e-mail after confirming whether re-arrival is possible.  Moreover, we will treat it as cancellation when it is impossible to arrive, so thank you for your understanding.
About returned goods and exchange
◆ For custom-made products 

  Possibility of returned goods: We are not accepting for order production. 

  ◆ About new and used items 

  Possibility of return: basically we do not accept. 
 * Please understand beforehand that returned goods and exchanges can not be accepted at all unless there is a defect in the product.  Shipping fee as much as you acknowledge it at customer's charge even if there are defects in the item.