Display based on Specified Commercial Transactions Law

Seller AKANE AGENCY.co.Ltd.
Operating Officer Tomokazu Hasegawa
Postal code 110-0015
location

2‐1‐13 Higashiueno Center Building 3F, Higashiueno, Taito-ku, Tokyo, 110-0015, Japan

TEL +81-352464120
FAX +81-352464121
Email Address info@braba.jp
Store Opening Hours 10:00 - 18:00

About payment

Payment Method
When using service in Japan
  · Credit Card 
  · Cash on Delivery 
  · Bank Transfer 
  · AliPay 
  · UnionPay 

When using service outside of Japan 
  · Various Credit Cards 
  · PayPal 
  · AliPay 
  · UnionPay
Payment Deadline
◆Guideline : Within 3 business days after order 
※Attention : Payment deadline depends on payment method

◆Issue of Receipt 
We do not issue receipts at our shop. Please acknowledge that we consider bank transfer statement as a receipt.
Fees other than Item Price
--

Regarding delivery

Shipping Fee
○When the shipping destination is in Japan 
It is according to the rules and regulations of each shop.

○When the shipping destination is outside of Japan 
Shipping fee shall be free
Shipping Company

FedEx

DHL

International parcel

EMS

Yamato Transport

Sagawa Kyubin

From order to delivery
○When the shipping destination is in Japan 
It is according to the rules and regulations of each shop.

○When the shipping destination is outside of Japan 
It is delivered within 6 - 12 days after order.
Delivery Timeline
○When the shipping destination is in Japan 
It is according to the rules and regulations of each shop.

○When the shipping destination is outside of Japan 
It differs by each country / region (Within 6 - 12 days after order).
Shipping date for some regions may give or take a few days. Please acknowledge it beforehand.

About return

Refund/Exchange Item
○When the shipping destination is in Japan 
It is according to the rules and regulations of each shop.

○When the shipping destination is outside of Japan 
All items from Brand Bargain have a tag and sticker attached. 
We accept to exchange item, if tag and sticker are in the original condition as when it was shipped. 
Please note that item can only be returned within two weeks from the day the item is delivered. So please contact us as soon as possible.
※1 When shipping to overseas, we confirm and take a picture of the item before shipping it. Please be reminded that we may not accept returned item, if we determine that it is not in the original packing condition (item, document, warranty card, manual, accessories etc). 
※2 Wristwatch has a sticker attached. When the sticker is peeled off from the item, the character appears as "opened" in Japanese on its surface. We can not accept returned item, if this is seen even a little. Other items have tags attached. We can not accept returned item, if this is peeled off even a little.

In unlikely event that the item that is not defective and/or different from the order arrives, we have established a return warranty period for one week since customer received the item. Please refer below for returning item policy and its returned item condition. 
  · All items are not accepted unless they are in original packing condition (item, document, warranty card, manual, accessories etc). They are not accepted if package have stain and/or damage.
  · Items that touches the skins directly (earring, jewelry, lingerie, underwear, beauty goods etc) are not accepted for return and/or exchange even when unused, for hygiene purpose. 
  · Returned items can not be accepted unless it is in the original condition as shown or reflected in the photo when requested. Furthermore, when it does not comply with our required conditions, we will not accept returned item. 

Brand Bargain will reconfirm all returned item. 
In the case of a new item, it may be possible to exchange with the same model and/or design. In the case of second-hand items, it can not be exchanged as it is one-of-a-kind.
When shipping fee is incurred, we will refund after deducting shipping fee.
Cancel Order
○When the shipping destination is in Japan 
It is according to the rules and regulations of each shop.

○When the shipping destination is outside of Japan 
Order cancellation is not allowed. Please note in advance.

About items · others

Item
The physical item might be slightly different from the item in the picture, in size and color. 
Due to the nature of a second-hand item, there may be small scratches which are not shown or described. Please acknowledge it beforehand.
Others
Our items are sold in our brick and mortar store and online web shop, and we specialize in one-of-a-kind second-hand items.
Our stock is adjusted all the time. However there may be some delay in reflecting it.
In the slight chance that item is sold out, we sincerely apologize for the inconvenience it has caused.